IDC Report: Salesforce Enters ITSM Market With Unique Tanium Partnership and Employee Experience Message
IDC provides an independent assessment of Salesforce and Tanium’s IT service management (ITSM) offering, IT Service Center.
Organizations today are focused on the employee experience more than ever. But newly created remote work models are complicating that effort.
Salesforce has teamed up with Tanium to provide a new offering in the IT service management space to transform the employee help desk experience. Known as IT Service Center, IDC looks at how this new offering is helping IT teams secure their organizations and boost employee productivity for the work-from-anywhere era.
Download the report to learn:
- IDC’s perspective on IT Service Center
- How to deliver on value-stream enterprise services
- How Tanium is working with Salesforce to provide an intelligent digital workspace
- What IDC recommends to IT executives
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